• What is the LALIGA PREMIUM platform?

LALIGA PREMIUM is an infotainment portal, focused on LaLiga – one of the biggest football leagues in the world. Users can enjoy all the latest news, videos, and photos, as well as statistics and rankings. Also, there are multiple gamification elements. Users can freely navigate the portal, enjoying limited content without a subscription. Upon subscribing, unlimited content is unlocked, along with multiple games that users can play in order to win prizes. 

• What content is offered in the News section?

All the latest LaLiga news and information are offered in this section. 

• What content is offered in the Match Highlights section?

Exclusive LaLiga videos from the latest matches. Plus, exclusive videos from previous seasons, tailor-made to sub-Saharan African audiences. 

• What content is offered in the Game Stats section?

Detailed statistical breakdowns of each match, overall rankings and statistics regarding teams and players, plus much more. 

• What content is offered in the Clubs section?

All content related to the specific club selected by the user. For example, detailed information about the latest news, team players, upcoming matches, results, statistics, and transfers. Learn everything about your favourite team!

• What content is offered in the Photo Booth section?

Various photos from LaLiga matches. 

• What content is offered in the Podcasts section?

Various podcasts from the most popular podcast producers, redirecting to their official platforms. 

• What is the Games Corner section?

Users can enjoy multiple games, such as LaLiga Kick-Ups and LaLiga Penalties, and join the draw to win amazing prizes. 

• How do I play LaLiga Kick-Ups?

Users can play by selecting the game in the Games Corner. Perform kick-ups by tapping just below the ball. Dropping the ball ends the game. 

• How do I collect points in LaLiga Kick-Ups?

Below is the points allocation system based on the number of kick-ups performed. 

• How do I play LaLiga Penalties?

Users can play by selecting the game in the Games Corner. Score goals by swiping the ball in a preferred direction and getting it past the goalkeeper.

• How do I collect points in LaLiga Penalties?

Below is the points allocation system based on the number of goals scored.

• How can I win points?

Users can win points by playing games via the Games Corner. Also, 100 points are awarded to all users upon successful charge.

• What is the leaderboard?

Users can see how many points they have gathered overall by playing the games and checking where they stand compared to other players. The higher their place on the leaderboard, the more chances they have to win amazing prizes.

• How can I climb up the leaderboard?

Users can climb up the leaderboard (raise their position on the board) by playing games and winning points.

• What are “lives”?

Upon every daily charge, users have two available “lives” to enjoy by playing games. Each game played costs one “life”.

• Why should I select a Favorite Team?

By selecting a Favorite Team, users can enjoy fast redirection to their Favorite Team’s page. Also, their Favorite Team’s badge appears on the navigation bar.

• Can I change my Favorite Team?

Users can edit their Favorite Team via the profile section.

• Why is some content locked?

Specific content is locked if a user is not eligible to access it, or not subscribed at all.

• Which content is offered as free?

A freemium user can access some free articles, news and photos. The rest of the content will mainly be blurred and only headlines will be visible as teasers.

• Which content is offered upon subscription?

A subscribed user can select a Favorite Team and access team-specific content in the Clubs section, enjoy all news and articles, check out the Photo Booth section, read the statistics, watch match highlights, listen to podcasts, and play multiple games, joining the draw to win amazing prizes.

• How much is the daily subscription cost?

R5 per day or a lesser amount

• What does “insufficient funds” mean?

This means that the user is not eligible to access all the content, because a charge attempt has failed, and the user’s account balance is not sufficient to pay for the service. In this case, the user needs to make a top-up and return to the portal to enjoy the latest news, videos, and games!

• Can I terminate my subscription?

Yes, via the profile section or by sending an SMS to +27820098162 with the word CANCEL or by dialling *135*997#

• How can I see if I am subscribed or eligible for full access to the portal?

Via the profile section.

• How can I see when my subscription ends?

Via the profile section.

• How do I know if I won the draw?

The user will be contacted on their cell phone if they are the winner of any of the prizes.

• When are the prizes awarded?

At the end of each draw period, the respective draw takes place as per the time determined in the terms and conditions. Communication to the winners will follow thereafter.

• How are the winners determined?

The monthly prize of R15 000 is draw-based. The more points you collect by playing games in the Games Corner, the more chances you have to win the draw.

• What if my question is not covered by the above FAQs?

If the above FAQs don’t answer your question, you can send an email to laliga-help@upstreamsystems.com